Customer service and sales

Please contact us by phone on 020 765 9999 or by email at

Our customer service is normally available from 8am to 4pm, with 24-hour services for customers with on-call contracts.

Logate remote support – TeamViewer

Logistics centers and warehouses are serviced in accordance with the customer’s agreed service hours.

Call rates for the caller:
– from a mobile phone 8,35 cents/call + 17,17 cents/minute
– 8,35 cents/call + 7,02 cents/minute for a landline call

Direct contact details

emails firstname.surname at

Customer Service and Production Manager
Sanna Ranta, 050 0633 430

Account manager
Sakari Ranta, 040 777 0266

Financial director
Miia A.

Sakari Ranta, 040 7770 266

Postal address

P.O 172
FI-90101 OULU
Note! No invoices

Vantaa office

Niittyvillankuja 3,

Oulu Office

Sepänkatu 20,
FI-90100 OULU

Invoices / Online invoices

We hope that you will preferably send your invoices as e-invoices. Processing e-invoices is faster, more reliable and cheaper than processing paper invoices for both the sender and the recipient.

If e-invoicing is not an option for you, please submit your email or paper invoices to our scanning service. Please note that we do not accept invoices sent by post to our business addresses or other addresses by email.

Online billing address

Online invoice address: 003717949992
EDI ID: 003717949992
Broker ID: Apix Messaging Oy (003723327487)

Please note that if you use one of the following operators to send an e-invoices: Danske Bank Oyj, Handelsbanken, Local Cooperative Banks or Säästöpankki, you must use the following address as our Apix e-invoice address: e-invoice address: 003723327487 and operator ID: DABAFIHH.


If you cannot send invoices online, please send them to our scanning service.

Email invoice scanning address:

The invoice must be attached to the email as a PDF file. Only one invoice and its attachments may be sent in one e-mail. If the email contains other attachments in addition to the invoice, they will be added to the invoice as attachments. The maximum size of attachments is 2 mb. After sending, the service will send either an acceptance or rejection message by e-mail to the sending address within 15 minutes of sending.

Paper invoice scanning service:
(only invoices, APIX Scanning Service):

PL 16112

In order for the scanning service to match your invoice, this billing address must also be printed on the invoice itself, not just on the envelope. No material other than invoices should be sent to this billing address. The postal address for information and marketing material, remains unchanged.


Contact form

Please use the form below to send us a message. We will respond to your message as soon as possible. If you are in a hurry, you should call our customer service team on 020 765 9999 (8am-4pm).